Shipping policy

Shipping Policy

Estimated Delivery Time

We currently offer standard international shipping, with an estimated delivery time of 14–22 business days from the date of shipment confirmation.

Please note that delivery times may vary based on your location and unforeseen delays (such as customs processing or postal service disruptions).

Shipping Costs

We offer free standard shipping on all orders.
No minimum purchase required.

Order Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
Once your order is shipped, you’ll receive a confirmation email with a tracking number (if applicable).

Delivery Areas

We currently ship to most countries worldwide. If you're unsure whether we deliver to your location, feel free to contact us at hulyananaugrali@gmail.com before placing your order.

Customs, Duties & Taxes

International orders may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. These charges are the responsibility of the customer. We are not responsible for delays caused by customs clearance.

Shipment Issues

If your order arrives damaged, defective, or incorrect, please contact us immediately at hulyananaugrali@gmail.com. Be sure to include your order number and photos if possible, so we can resolve the issue quickly.